BDY Policies

Disclaimer

Schedules, teachers and prices of classes, passes, memberships and/or products are subject to change without notice.  Please always check our website for our most current offers.

Privacy Policy

Your privacy is very important to us. Any personal information you choose to give us will only be used to help us provide you with the highest quality services, products, and support. We will never share your personal or financial information with any other party.  We do not share bank or credit card information with any outside parties.

Classes and Class Passes Cancellations and Refunds

Prepaid classes and absence from classes are non-refundable.
Class Passes are non refundable, non extendable, non sharable, and non transferable to other persons. They are subject to limits of time. Always check your expiration date before and after your purchase.


Gift Cards Refunds

Gift Cards are not refundable and non returnable.  If purchased for a specific pass, they can not be used as cash.

Membership Cancellation

Membership’s automatic payments are not refundable after having been processed unless a mistake on our part took place. Memberships are non-transferable to another person. Memberships may be cancelled with 14 days notice before next payment by contacting studio.

 

Workshop Cancellations and Refunds

Workshop cancellations required a 48 hour email notice before the workshop takes place. Cancellation requests with less than 48 hours notice will not be honored unless we can fill your space. All refunds will incur a 20% administration fee, or you can get a full refund credited to your BDY account (can be used toward any purchase). Workshop cancellation requests must be requested by email to: katrina@browndogyoga.com Absence to a workshop or event is non refundable. Workshops and events could occasionally be canceled by the studio. If your event is canceled you will be notified by email, and you will receive a full refund or full credit toward your BDY account if you choose.

Studio Maximum Capacity

BDY is fortunate to have a large practice space in which classes are held. However, there is a limit to how many bodies can comfortably fit per class. Once this number of people are registered for class, we would ask that remaining students return to take a different class.  Registering online is recommended to save a spot in class.

Latecomers

We recommend that you arrive 15 minutes before class starts.  The door will be locked at the beginning of class, and students will not be allowed to enter after the door is locked.  Please do not knock on the door as that will disturb class.
 

Lost Items

BDY will not be responsible for lost or stolen items under any circumstances.  Please refrain from bringing valuables into the studio.  The studio provides a Lost and Found box for items students may leave behind. On the first day of each month these items, including yoga mats, will be removed and donated or disposed of.

Inclement Weather Cancellations

In an effort to keep everyone safe during inclement weather we will need to cancel classes from time to time.  For updates on class cancellations or holiday class schedule please check our online schedule and Facebook Page.


We appreciate your willingness to respect and honor our policies and procedures.

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